Booking Your Holiday
* We now offer simple online booking and card payment facility *
To check your dates or make an enquiry, please click here.We'll confirm your dates and send you the link to our booking form.
Prices are based on five guests, but we can accommodate six (or even seven) if required. (ignore 'max occupancy exceeded' on the booking form)
Beds: We have two spare single divan beds. One can be added to the double bedroom and/or the single room (see photos). Cost £10 per night for each extra bed.We also have a Zed Bed, suitable for a child. Cost £7.50 per night.
For babies/very young children, we can supply a cot with bedding, a high chair and a retractable stairgate for £10 per night.
Discounts: Weekly rates - 7th night free. Fortnightly rates: 3 nights free. Low occupancy rates - 5% off for a party of three, 10% off for a couple or 12.5% for a single person. (Just click on the box by the chosen discount on the booking form). Only one discount can apply at a time.
Sorry, we can’t accommodate any pets. Please arrange for them to have their own 'holiday'.
Arrivals and departures: Arrival time is between 4.30pm and 9.30pm and departure before 10am – unless otherwise arranged beforehand.
Changeover days are Saturdays between 1st July and 30th September. You're welcome to arrive on Sunday, but your departure will need to be on Saturday.
Deposit: We ask for a £100 deposit at the time of booking in order to secure your dates.
Balance: This is due at least 28 days before the start of your holiday.
I also ask for a ‘damage deposit’ of £150 (to be added to the balance payment) which I’ll refund to you immediately after your stay if there have been no mishaps.
Terms and Conditions: If your circumstances change and you need to cancel, we’ll be happy to either transfer your stay to other dates (subject to availability) or to refund all monies paid (less £20 booking fee) if we're able to find other holiday-makers to fill your dates at the same price. For a short notice cancellation, we may need to reduce the price in order to secure a replacement booking. In this case you'll be refunded the reduced amount. Payment cannot be refunded if we're unable to secure a replacement booking. You may wish to take out holiday cancellation insurance to cover this eventuality.
Damage: We ask to be informed of any breakages or damage. We will not charge for minor mishaps (such as a broken glass) but we reserve the right to charge for larger items which may need to be replaced, even when the charge exceeds the damage deposit paid.
Liability: We can accept no liability for personal injury to visitors, unless caused by our own negligence. While we consider Trelowia to be a very safe place, we can take no responsibility for the safety of your possessions.
Covid 19: We require visitors to inform us if they develop symptoms before, during or immediately after their stay. If Covid is confirmed, we will do our best to find a sympathetic and sensible solution to the situation.
Please feel free to contact me if you’ve any queries.
I look forward to hearing from you.
Tel: 01503 240220